Banking Center: Customer Service & Sales Advisor

WesBanco; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco in Cincinnati, OH is seeking a Customer Service Advisor to support Banking Center operations on-site. You will help customers with transactions, opening deposits, and answering product questions.

You will identify sales opportunities, present bank products, and refer clients to partners while maintaining security and compliance. The role emphasizes outbound onboarding calls, relationship building, and delivering outstanding customer service in a fast-paced community bank setting.

Qualifications

• Excellent customer service is required.
• Ability to identify referral opportunities and promote bank products.
• Strong interpersonal and written communication skills.

Responsibilities

• Open new deposit accounts and handle cash transactions with accuracy.
• Promote bank products and services and refer customers to partners.
• Conduct outbound calls for onboarding new retail customers.
• Build and maintain customer relationships to support banking center goals.

Skills

Customer service

Sales experience

Communication skills

Problem solving

Education

High School Diploma or GED

Job description

WesBanco in Cincinnati, OH is seeking a Customer Service Advisor to support Banking Center operations on-site. You will help customers with transactions, opening deposits, and answering product questions.

You will identify sales opportunities, present bank products, and refer clients to partners while maintaining security and compliance. The role emphasizes outbound onboarding calls, relationship building, and delivering outstanding customer service in a fast-paced community bank setting.