Banking Center Client Advisor & Growth Specialist

WesBanco Bank Inc.; Newport (KY); On-site; USD 35,000 - 46,000; Full time

Job summary

WesBanco Bank Inc. in Newport, KY is seeking a Customer Service Advisor to deliver exceptional service while identifying sales opportunities and processing account transactions.

The CSA will open new deposit accounts, support banking center operations, and initiate outbound calls to onboard customers and promote bank products to clients and prospects. Strong relationship-building and product knowledge are essential.

Qualifications

• High School Diploma or GED required.
• Minimum of 6 months of banking experience required.
• Minimum of three years of Cash Handling, Sales, and Customer Service experience required.

Responsibilities

• Open new deposit accounts and operate a cash drawer while following balancing procedures.
• Provide excellent customer service and identify sales opportunities.
• Promote bank products and refer to business partners.
• Handle daily banking center operations and security procedures.
• Conduct outbound calls for onboarding and referrals.

Skills

Customer service

Sales referral

Cash handling

Outbound calling

Relationship building

Product knowledge

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. in Newport, KY is seeking a Customer Service Advisor to deliver exceptional service while identifying sales opportunities and processing account transactions.

The CSA will open new deposit accounts, support banking center operations, and initiate outbound calls to onboard customers and promote bank products to clients and prospects. Strong relationship-building and product knowledge are essential.