Banking Center Customer Advisor — Onboarding & Referrals

WesBanco Bank Inc.; Marietta (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco Bank Inc. in Marietta, Ohio is seeking a dedicated Customer Service Advisor to empower banking customers by understanding their needs and delivering tailored solutions.

You will open accounts, process transactions, promote products, and make referrals while building lasting relationships with clients and internal partners.

This role emphasizes outbound outreach, compliance with security standards, and a collaborative team environment to support growth in the Banking Center.

Qualifications

• High School Diploma or GED required.
• Minimum one year of banking experience preferred.
• Strong customer service and sales skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Identify customer needs and refer customers to business partners.
• Open new deposit accounts and process transactions.
• Promote bank products and services to customers.
• Conduct outbound calls for onboarding and prospecting.
• Ensure compliance with security and audit procedures.

Skills

Customer service

Sales skills

Banking knowledge

Communication

Interpersonal skills

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. in Marietta, Ohio is seeking a dedicated Customer Service Advisor to empower banking customers by understanding their needs and delivering tailored solutions.

You will open accounts, process transactions, promote products, and make referrals while building lasting relationships with clients and internal partners.

This role emphasizes outbound outreach, compliance with security standards, and a collaborative team environment to support growth in the Banking Center.