Customer Service & Banking Sales Advisor

WesBanco Bank Inc.; Youngstown (OH); On-site; USD 32,000 - 48,000; Full time

Job summary

WesBanco Bank Inc. in Youngstown, OH, is seeking a Customer Service Advisor to foster positive customer relationships and promote banking products. You will handle account transactions, open new deposit accounts, and connect customers with appropriate bank partners.

The role includes outbound customer onboarding, prospecting new Retail customers, and promoting bank products across Retail banking relationships. Strong service, sales, and communication skills are essential for success.

Qualifications

• High School Diploma or GED required.
• Minimum of one year of banking experience preferred.
• Minimum of three years of cash handling, sales, and customer service experience preferred.

Responsibilities

• Opens new deposit accounts and processes transactions.
• Provides excellent customer service and identifies referral opportunities.
• Promotes bank products and services and refers customers to partners as appropriate.
• Performs onboarding calls and outbound outreach to grow retail relationships.
• Acts in accordance with bank policies, security procedures and audit requirements.

Skills

Customer service

Sales

Communication

Relationship building

Problem solving

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. in Youngstown, OH, is seeking a Customer Service Advisor to foster positive customer relationships and promote banking products. You will handle account transactions, open new deposit accounts, and connect customers with appropriate bank partners.

The role includes outbound customer onboarding, prospecting new Retail customers, and promoting bank products across Retail banking relationships. Strong service, sales, and communication skills are essential for success.