Banking Center Customer Service & Referral Specialist

WesBanco Bank Inc.; Canfield (OH); On-site; USD 30,000 - 42,000; Full time

Job summary

WesBanco Bank Inc. is hiring a Customer Service Representative to be the first point of contact for customers. You will process transactions accurately, balance the cash drawer, and follow security procedures to protect customer information.

The role emphasizes delivering excellent service, identifying referral opportunities, and supporting a Banking Center team. A GED or high school diploma is required, with prior cash handling or customer service experience preferred.

Qualifications

• High School Diploma or GED is required.
• Minimum 1 year of cash handling, sales or customer service experience preferred.
• Ability to read and comprehend instructions and write simple correspondence.

Responsibilities

• Accepts and accurately processes all financial service transactions.
• Balancing cash drawer and maintaining security procedures.
• Protects confidentiality of employee and customer information.
• Responds to customer needs, answers calls, and identifies referral opportunities.

Skills

Customer service

Cash handling

Communication

Referral opportunities

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. is hiring a Customer Service Representative to be the first point of contact for customers. You will process transactions accurately, balance the cash drawer, and follow security procedures to protect customer information.

The role emphasizes delivering excellent service, identifying referral opportunities, and supporting a Banking Center team. A GED or high school diploma is required, with prior cash handling or customer service experience preferred.