Banking Center Customer Relationship & Referrals Advisor

WesBanco Bank Inc.; Lawrenceburg (KY); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

WesBanco Bank Inc. in Kentucky is seeking a Customer Service Advisor to deliver excellent customer service, identify sales opportunities, and support account transactions. You will open new deposit accounts, handle cash, and refer customers to internal and external partners for product promotions.

The role emphasizes outbound calls for onboarding, relationship building, and promoting bank services, with community engagement and adherence to bank policies.

Qualifications

• Excellent customer service and ability to identify referral opportunities.
• Interpersonal and written/oral communication skills.
• Ability to multi-task and stay organized.

Responsabilités

• Initiate conversations to assess financial needs and refer customers to business partners for promotion of bank products and services.
• Accepts and accurately processes all financial service transactions; opens new deposit accounts.
• Promotes bank products, conducts outbound calls, and supports onboarding of new customers.

Connaissances

Customer service

Sales

Relationship building

Communication

Cash handling

Multi-tasking

Formation

High School Diploma or GED

Description du poste

WesBanco Bank Inc. in Kentucky is seeking a Customer Service Advisor to deliver excellent customer service, identify sales opportunities, and support account transactions. You will open new deposit accounts, handle cash, and refer customers to internal and external partners for product promotions.

The role emphasizes outbound calls for onboarding, relationship building, and promoting bank services, with community engagement and adherence to bank policies.