Banking Center Customer Advisor & Relationship Builder

WesBanco Bank Inc.; Bryan (OH); On-site; USD 38,000 - 46,000; Full time

Job summary

WesBanco Bank Inc. in Bryan, OH is seeking a Customer Service Advisor to deliver outstanding service while identifying sales opportunities and handling account transactions.

You will support both CSR and sales platforms, open new deposit accounts, and connect customers with suitable products. The role emphasizes relationship building, outbound onboarding calls, and promotion of bank products to internal and external partners, with a focus on compliance, security, and quality customer care in a

Qualifications

• Minimum high school diploma required.
• Banking, cash handling, sales and customer service experience preferred.
• Ability to generate new financial relationships through outbound calling.

Responsibilities

• Open new deposit accounts and operate a cash drawer with accuracy.
• Identify referral opportunities and promote bank products.
• Provide outstanding customer service and resolve issues.
• Conduct outbound calls for onboarding and prospecting new customers.
• Maintain security procedures and comply with bank policies.
• Collaborate with branch staff to meet goals.

Skills

Customer service

Sales referrals

Relationship building

Outbound calling

Financial product knowledge

Communication

Organization

Education

High school diploma

Tools

Microsoft Outlook 365

Banking software

Job description

WesBanco Bank Inc. in Bryan, OH is seeking a Customer Service Advisor to deliver outstanding service while identifying sales opportunities and handling account transactions.

You will support both CSR and sales platforms, open new deposit accounts, and connect customers with suitable products. The role emphasizes relationship building, outbound onboarding calls, and promotion of bank products to internal and external partners, with a focus on compliance, security, and quality customer care in a