Banking Center Customer Advisor & Relationship Builder

WesBanco Bank Inc.; Marion (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

17 days PTO

5 days STD

11 paid holidays

Excellent benefits package

Job summary

WesBanco Bank Inc. is seeking a Customer Service Advisor in Marion, OH to provide outstanding customer service, assess customer needs, and refer products and services as appropriate. You will open new deposit accounts, handle deposits and questions, and support sales referrals inside the branch.

The role emphasizes building strong customer relationships, outbound onboarding, and collaboration with internal partners to meet branch goals, while adhering to security and policy standards.

Qualifications

• Possess strong customer service skills and product knowledge.
• Able to generate new financial relationships through outbound calls.
• Understand and promote bank products and services.
• Maintain compliance with banking policies and procedures.

Responsibilities

• Open new deposit accounts and handle cash drawer with accuracy.
• Initiate outbound calls for onboarding and referrals.
• Identify referral opportunities and promote bank products to customers and partners.
• Build and maintain relationships with internal partners to achieve goals.

Skills

Customer service

Relationship building

Sales referrals

Outbound calling

Banking product knowledge

Communication (verbal/written)

Education

High school diploma

Tools

Microsoft Outlook 365

Job description

WesBanco Bank Inc. is seeking a Customer Service Advisor in Marion, OH to provide outstanding customer service, assess customer needs, and refer products and services as appropriate. You will open new deposit accounts, handle deposits and questions, and support sales referrals inside the branch.

The role emphasizes building strong customer relationships, outbound onboarding, and collaboration with internal partners to meet branch goals, while adhering to security and policy standards.