Banking Center Customer Advisor I - Service & Sales

WesBanco, Inc.; Newport (KY); On-site; USD 32,000 - 44,000; Full time

Job summary

WesBanco, Inc. is seeking a Customer Service Advisor (CSA) to deliver outstanding service while identifying sales opportunities and handling account transactions at the Banking Center.

The CSA will respond to customer needs, refer to internal partners, and promote a range of bank products and services to build lasting customer relationships. Key duties include opening new deposit accounts, handling cash, and ensuring compliance with bank policies and security measures.

Qualifications

• High School Diploma or GED required.
• Minimum of 3 years of Cash Handling, Sales or Customer Service experience.
• Strong interpersonal and communication skills.

Responsibilities

• Identify referral opportunities and promote bank products to customers.
• Open new deposit accounts and process transactions.
• Build and maintain customer relationships to encourage product adoption.
• Meet production and referral goals through outreach and service excellence.
• Maintain security procedures and proper cash handling at all times.

Skills

Customer service

Sales referrals

Relationship building

Communication

Problem solving

Education

High School Diploma or GED

Job description

WesBanco, Inc. is seeking a Customer Service Advisor (CSA) to deliver outstanding service while identifying sales opportunities and handling account transactions at the Banking Center.

The CSA will respond to customer needs, refer to internal partners, and promote a range of bank products and services to build lasting customer relationships. Key duties include opening new deposit accounts, handling cash, and ensuring compliance with bank policies and security measures.