In-Office Banking Center Advisor: Service & Sales

WesBanco, Inc.; Catonsville (MD); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Short-term disability

Annual holidays

401(k) with match

Medical benefits

Job summary

WesBanco, Inc. seeks a Customer Service Advisor at the Catonsville, MD location. The role focuses on handling deposits, promoting banking products, and proactive customer onboarding. You will support CSR activities, open accounts, and make referrals for services.

Responsibilities include outbound calls, relationship building, and teamwork to meet branch goals while following security and policy guidelines. In-office only.

Qualifications

• High School Diploma or GED is required.
• Minimum of one year of banking experience preferred.
• Minimum of three years of cash handling, sales and customer service experience preferred.

Responsibilities

• Open new deposit accounts and process related transactions.
• Promote bank products and services through referrals and conversations.
• Conduct outbound calls for onboarding and customer outreach.
• Provide excellent customer service and resolve issues efficiently.
• Collaborate with branch staff to meet goals and ensure security procedures.

Skills

Customer service

Sales

Cash handling

Education

High School Diploma or GED

Job description

WesBanco, Inc. seeks a Customer Service Advisor at the Catonsville, MD location. The role focuses on handling deposits, promoting banking products, and proactive customer onboarding. You will support CSR activities, open accounts, and make referrals for services.

Responsibilities include outbound calls, relationship building, and teamwork to meet branch goals while following security and policy guidelines. In-office only.