Banking Center CSR: Transactions & Referrals

WesBanco, Inc.; Ohio; On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco, Inc. in Woodsfield, OH is seeking a Customer Service Representative 1 to handle in-branch transactions and deliver excellent service to customers.

This role expects strong cash handling, sales aptitude, and a friendly, professional demeanor within a full-time, in-office environment. As the first point of contact, you will process transactions, promote banking products, and refer complex issues to the appropriate line of business.

Qualifications

• HS diploma or GED required.
• Minimum 1 year cash handling, sales or customer service experience preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Accepts and accurately processes all financial service transactions.
• Maintains CSR cash drawer and follows cash handling procedures.
• Keeps employee and customer information confidential and secure.
• Answers incoming calls and assists Banking Center needs.
• Identifies referral opportunities and promotes bank products and services.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or GED

Job description

WesBanco, Inc. in Woodsfield, OH is seeking a Customer Service Representative 1 to handle in-branch transactions and deliver excellent service to customers.

This role expects strong cash handling, sales aptitude, and a friendly, professional demeanor within a full-time, in-office environment. As the first point of contact, you will process transactions, promote banking products, and refer complex issues to the appropriate line of business.