Banking Center Advisor: Customer Growth & Service

WesBanco Bank Inc.; Portsmouth (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco Bank Inc. in Portsmouth, OH seeks a Customer Service Advisor to deliver exceptional service, open new deposit accounts, and promote bank products. You will initiate outbound calls for onboarding, develop customer relationships, and refer opportunities to partners while adhering to bank policies and security procedures.

The role focuses on responsive customer support, sales referrals, and cross-functional collaboration with banking partners to strengthen Retail banking relationships.

Qualifications

• Excellent customer service is expected and essential.
• Minimum of three years experience in cash handling, sales and customer service preferred.

Responsibilities

• Identify referral opportunities and promote bank products and services.
• Open new deposit accounts and process financial transactions.
• Make informed product recommendations and referrals to partners.
• Build and maintain customer relationships to promote banking relationships.

Skills

Customer service

Sales

Interpersonal communication

Relationship building

Team collaboration

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. in Portsmouth, OH seeks a Customer Service Advisor to deliver exceptional service, open new deposit accounts, and promote bank products. You will initiate outbound calls for onboarding, develop customer relationships, and refer opportunities to partners while adhering to bank policies and security procedures.

The role focuses on responsive customer support, sales referrals, and cross-functional collaboration with banking partners to strengthen Retail banking relationships.