Banking Center Advisor: Customer Growth & Service

WesBanco Bank Inc.; Pikesville (MD); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

PTO 17 days

11 paid holidays

401(k) with match

Medical, dental, vision benefits

Job summary

WesBanco Bank Inc. is seeking a Customer Service Advisor to foster client relationships in a Banking Center, promote WesBanco products, and handle deposit activities. You will engage customers, identify needs, and refer to partners for suitable solutions.

The role emphasizes outbound onboarding calls, community engagement, and meeting sales/referral targets while maintaining security and regulatory compliance.

Qualifications

• Demonstrates strong customer service and communication skills.
• Ability to identify referral opportunities and promote banking products.
• Capable of handling opening new deposit accounts and cash handling with accuracy.

Responsibilities

• Assess financial needs and refer customers to partners for product promotion.
• Process financial service transactions accurately (deposits, etc.).
• Meet production and referral goals through customer consultations and outreach.

Skills

Customer service

Relationship building

Outbound calling

Sales referrals

Banking product knowledge

Education

High school diploma

Tools

Microsoft Outlook 365

Banking software

Job description

WesBanco Bank Inc. is seeking a Customer Service Advisor to foster client relationships in a Banking Center, promote WesBanco products, and handle deposit activities. You will engage customers, identify needs, and refer to partners for suitable solutions.

The role emphasizes outbound onboarding calls, community engagement, and meeting sales/referral targets while maintaining security and regulatory compliance.