Banking Center Customer Experience and Sales Advisor

WesBanco Bank Inc.; Springfield (OH); On-site; USD 36,000 - 54,000; Full time

Job summary

WesBanco Bank Inc. is seeking a Customer Service Advisor to deliver excellent service, open new deposit accounts, and promote banking products in our Springfield, OH location.

You will respond to customer needs, identify sales opportunities, and provide referrals to internal partners while maintaining security and accuracy in all transactions. The role emphasizes outbound onboarding calls, relationship building, and collaboration with branch staff to meet customer and banking center goals.

Qualifications

• High school diploma required.
• Banking, cash handling, sales and customer service experience preferred.
• Ability to generate new financial relationships through outbound calling.
• Strong product knowledge for selling and promotion of bank products.

Responsibilities

• Open new deposit accounts and process transactions.
• Initiate outbound calls to onboard customers and promote bank products.
• Identify referral opportunities and build relationships with partners.
• Provide excellent customer service and resolve issues.

Skills

Customer service

Relationship building

Outbound calling

Sales referrals

Cash handling

Education

High school diploma

Tools

Microsoft Outlook 365

Banking software

Job description

WesBanco Bank Inc. is seeking a Customer Service Advisor to deliver excellent service, open new deposit accounts, and promote banking products in our Springfield, OH location.

You will respond to customer needs, identify sales opportunities, and provide referrals to internal partners while maintaining security and accuracy in all transactions. The role emphasizes outbound onboarding calls, relationship building, and collaboration with branch staff to meet customer and banking center goals.