Banking Advisor & Relationship Specialist

Banco Santander SA; New York (NY); On-site; USD 35,000 - 53,000; Full time

Job summary

Santander in New York, USA, seeks a Sales and Service Banker to serve customers by offering banking, lending, and investment products while delivering exceptional service. You will process teller transactions, identify cross-sell opportunities, and educate customers on digital tools.

We value relationship building, accuracy, and the ability to work in a fast-paced branch environment, aligning with branch goals and risk controls. The role may require weekend/evening shifts.

Qualifications

• High school diploma or GED required.
• Bachelor's degree in related field or equivalent demonstrated through work experience, training, or education preferred.
• 12+ months experience selling products and/or services.
• 6+ months experience in retail banking sales or related industry with success in establishing new customers and deepening relationships.

Responsibilities

• Meet the financial needs of customers for banking, lending, and investment products.
• Process teller transactions with accuracy and efficiency.
• Identify cross-sell opportunities and grow banking relationships.
• Educate customers on digital banking tools and channels.
• Maintain compliance with regulatory requirements and internal risk controls.
• Support branch goals and assist with audits and operational tasks.

Skills

Customer service

Sales techniques

Cross-selling

Communication

Teamwork

Attention to detail

Cash handling

Digital banking tools

Problem solving

Education

High school diploma or GED

Bachelor’s Degree in related field or equivalent

Tools

Microsoft Office

Job description

Santander in New York, USA, seeks a Sales and Service Banker to serve customers by offering banking, lending, and investment products while delivering exceptional service. You will process teller transactions, identify cross-sell opportunities, and educate customers on digital tools.

We value relationship building, accuracy, and the ability to work in a fast-paced branch environment, aligning with branch goals and risk controls. The role may require weekend/evening shifts.