Relationship Banking Specialist

Santander Consumer USA Inc.; New York (NY); On-site; USD 35,000 - 53,000; Full time

Job summary

Santander Consumer USA Inc. is seeking a Sales and Service Banker in New York to act as a trusted advisor, handling transactions, addressing customer needs, and driving branch sales collaboratively.

You will identify cross-sell opportunities, nurture client relationships, and educate customers on digital banking tools while delivering a high standard of service. The role requires cash handling, strong communication, and the ability to work in a fast-paced environment with reliable accuracy and

Qualifications

• Demonstrated customer service experience in banking or retail.
• Sales-oriented with ability to cross-sell financial products.
• Experience handling cash and processing transactions accurately.
• Comfort with digital banking tools and self-service education.

Responsibilities

• Meet customer financial needs through transactional services and product recommendations.
• Identify cross-sell opportunities and build lasting banking relationships.
• Maintain accuracy in teller transactions and cash drawer management.
• Collaborate with team to achieve branch sales targets and exceptional service.
• Educate customers on digital banking tools and self-service options.
• Ensure compliance with regulatory requirements and risk controls.

Skills

Customer service

Sales and cross-selling

Cash handling

Digital banking tools

Communication skills

Team collaboration

Attention to detail

Education

High school diploma or GED

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Santander Consumer USA Inc. is seeking a Sales and Service Banker in New York to act as a trusted advisor, handling transactions, addressing customer needs, and driving branch sales collaboratively.

You will identify cross-sell opportunities, nurture client relationships, and educate customers on digital banking tools while delivering a high standard of service. The role requires cash handling, strong communication, and the ability to work in a fast-paced environment with reliable accuracy and