Bank Teller & Financial Wellness Guide

KeyBank; Savin Rock (CT); On-site; USD 25,000 - 32,000; Full time

Job summary

KeyBank in West Haven, CT is seeking a Teller to deliver exceptional in-person service, greet clients, process transactions, and identify opportunities to connect customers with a banker for deeper financial planning.

You will balance cash, follow security and compliance procedures, work Saturdays, and contribute to a supportive branch culture focused on financial wellness and accurate, friendly service.

Qualifications

• Experience in a client service role (required).
• Experienced in cash handling (required).
• Education: High School Diploma, GED, or equivalent business experience (required).

Responsibilities

• Provide excellent in-person client service and assist with account transactions and servicing needs.
• Identify and resolve client servicing issues; escalate when needed.
• Transition clients to a Banker for deeper financial wellness conversations.
• Attend and participate in in-person team huddles and end-of-day debriefs; ensure compliance with policies.

Skills

Client service

Sales skills

Financial wellness

Cash handling

Integrity

Time management

Education

High School Diploma or GED

Tools

Windows PC

Job description

KeyBank in West Haven, CT is seeking a Teller to deliver exceptional in-person service, greet clients, process transactions, and identify opportunities to connect customers with a banker for deeper financial planning.

You will balance cash, follow security and compliance procedures, work Saturdays, and contribute to a supportive branch culture focused on financial wellness and accurate, friendly service.