Client-First Banking Teller | Build Financial Wellness

KeyBank; East Haven (CT); On-site; USD 51,577,000 - 66,133,000; Full time

Job summary

KeyBank is seeking a Teller in East Haven, CT to provide in-person client service and handle account transactions. You will identify financial needs, smooth servicing issues, and transition clients to a Banker for deeper financial wellness conversations.

Expect to balance cash drawers, comply with policies, and participate in morning huddles and daily debriefs. Prior cash handling and client service experience preferred.

Qualifications

• Requires High School Diploma, GED, or equivalent business experience.
• Experience in client service and cash handling required.
• General PC knowledge and calculator use required.

Responsibilities

• Embodies a strong client experience culture with every client and teammate.
• Manages teller functions accurately in a branch setting.
• Identify and resolve client servicing issues; escalate as needed.

Skills

Cash handling

Customer service

Sales & service

Financial wellness coaching

Regulatory compliance

Fraud awareness

Team collaboration

Education

High school diploma / GED

Tools

Windows-based PC

Job description

KeyBank is seeking a Teller in East Haven, CT to provide in-person client service and handle account transactions. You will identify financial needs, smooth servicing issues, and transition clients to a Banker for deeper financial wellness conversations.

Expect to balance cash drawers, comply with policies, and participate in morning huddles and daily debriefs. Prior cash handling and client service experience preferred.