Bank Teller — Exceptional Customer Service & Cash Handling

Bankhometown; Sturbridge (MA); On-site; USD 26,000 - 30,000; Full time

Job summary

Bankhometown in Sturbridge, MA is seeking a Teller to deliver outstanding customer service and securely process transactions. You will handle deposits, withdrawals, payments, cash, checks, and card advances while upholding internal controls and compliance.

The role emphasizes superior service, opportunity to cross-sell bank products, and knowledge of available services. Cash handling and customer service experience are preferred; bilingual ability is a plus.

Qualifications

• Customer service experience is essential.
• Cash handling experience preferred.
• Knowledge of bank products is helpful.
• Fluency in a second language is a plus.

Responsibilities

• Provides high levels of customer service and responsiveness.
• Handles deposits, withdrawals, payments, cash, checks, and card advances.
• Ensures accuracy and adherence to internal controls and policies.
• Responds to inquiries and directs customers to appropriate resources.
• Maintains up-to-date knowledge of bank products and services.

Skills

Customer service

Cash handling

Multilingual

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Bankhometown in Sturbridge, MA is seeking a Teller to deliver outstanding customer service and securely process transactions. You will handle deposits, withdrawals, payments, cash, checks, and card advances while upholding internal controls and compliance.

The role emphasizes superior service, opportunity to cross-sell bank products, and knowledge of available services. Cash handling and customer service experience are preferred; bilingual ability is a plus.