Teller — Customer Service & Growth Opportunities

Florence Bank; Holyoke (MA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

PTO 4+ weeks

12 paid holidays

401K match

Tuition reimbursement

Wellness program

Health insurance

Job summary

Florence Bank in Holyoke, MA is seeking a Teller to handle customer transactions with accuracy and courtesy, while following bank policies. This regular full-time hourly position supports branches and provides a pathway to advancement in a supportive community bank.

You will balance cash drawers, process deposits and withdrawals, issue money orders, and promote bank products. The role requires a high school diploma, strong math and communication skills, and a commitment to discretion and fraud

Qualifications

• High school diploma or GED required.
• Experience in a customer service-related position.
• Strong communication and interpersonal skills.
• Strong aptitude in math and basic technology skills.

Responsibilities

• Provide superior professional service to customers.
• Balance cash drawer daily.
• Process deposits, withdrawals, loan payments, cash advances, and money orders.
• Refer customers to appropriate bank staff.
• Maintain confidentiality and comply with BSA and security procedures.

Skills

Customer service

Communication skills

Mathematical aptitude

Tech proficiency

Education

High school diploma or GED

Job description

Florence Bank in Holyoke, MA is seeking a Teller to handle customer transactions with accuracy and courtesy, while following bank policies. This regular full-time hourly position supports branches and provides a pathway to advancement in a supportive community bank.

You will balance cash drawers, process deposits and withdrawals, issue money orders, and promote bank products. The role requires a high school diploma, strong math and communication skills, and a commitment to discretion and fraud