Bank Teller: Elevate Customer Service & Wellness

Northwest Bank; Elyria (OH); Presencial; USD 21.000 - 25.000; Jornada completa

Descripción de la vacante

Northwest Bank Elyria branch seeks a Teller to welcome customers, process transactions, and identify referral opportunities. You will provide helpful service, resolve issues, and promote banking products and digital services.

The role requires cash handling, strong customer service skills, and the ability to work evenings or weekends as needed. Training and compliance with security procedures are essential.

Formación

• High School Diploma or equivalent preferred.
• Cash handling experience preferred.
• Banking and/or retail experience preferred.
• Customer service experience preferred.

Responsabilidades

• Greet customers and assist with questions or issues, guiding them to solutions.
• Balance teller drawer daily and assist with vault/ATM controls as needed.
• Identify referral opportunities and contribute to sales goals.
• Deliver exceptional customer service in person, by phone, and email.
• Participate in branch opening/closing tasks and maintain security procedures.
• Maintain knowledge of bank products, services, and digital offerings.

Conocimientos

Customer service

Cash handling

Communication

Problem solving

Teamwork

Educación

High School Diploma

Herramientas

Teller System

Microsoft Office

Descripción del empleo

Northwest Bank Elyria branch seeks a Teller to welcome customers, process transactions, and identify referral opportunities. You will provide helpful service, resolve issues, and promote banking products and digital services.

The role requires cash handling, strong customer service skills, and the ability to work evenings or weekends as needed. Training and compliance with security procedures are essential.