Bank Teller & Customer Solutions Specialist

Stock Yards Bank & Trust; Louisville (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Stock Yards Bank & Trust in Louisville, KY seeks a Service Associate I to handle face-to-face banking transactions, assist customers, and cross-sell bank products. You'll work on the teller line and support daily operations.

Ideal candidates have a high school diploma or GED and experience with customer contact and cash handling. Strong communication, teamwork, and basic math skills are important; expect varying hours by branch and a dynamic retail environment.

Qualifications

• High School Diploma or GED required.
• Customer contact and cash handling experience preferred.
• Good written and verbal communication is essential.

Responsibilities

• Process deposits, withdrawals, cash checks and balance the cash drawer.
• Cash checks following SYB check cashing policy.
• Sell official checks.
• Process and balance teller work through image capture.
• Consultative selling—engage customers and uncover needs to offer solutions.
• Assist with beginning, end of day and other operational duties.
• Participate in weekly team meetings.

Skills

Written & verbal communication

Professional appearance

Teamwork

Numerical skills

PC proficiency

Education

High School Diploma or GED Equivalent

Job description

Stock Yards Bank & Trust in Louisville, KY seeks a Service Associate I to handle face-to-face banking transactions, assist customers, and cross-sell bank products. You'll work on the teller line and support daily operations.

Ideal candidates have a high school diploma or GED and experience with customer contact and cash handling. Strong communication, teamwork, and basic math skills are important; expect varying hours by branch and a dynamic retail environment.