Teller Team Lead - Service & Sales

Stock Yards Bank & Trust; Louisville (KY); On-site; USD 40,000 - 55,000; Full time

Job summary

Stock Yards Bank & Trust in Louisville, KY seeks a Service Associate III to supervise tellers at a branch, ensure timely transactions, pursue sales opportunities, and maintain a friendly, professional demeanor.

You will support compliance, conduct branch audits, approve checks and deposits, balance ATM, and participate in interviews and training. The role requires a high school diploma and at least 6 months of teller experience.

Qualifications

• High school diploma or GED required.
• 6 months teller experience preferred.
• Supervisory ability to lead Service Associates.

Responsibilities

• Exemplify our 212 commitment to service.
• Perform duties of a Service Associate II.
• Consultative selling – engaging customers and uncovering needs.
• Supervise all Service Associate activities, including customer service efforts, balancing cash and work areas.
• Perform branch level cash and equipment audits.
• Approve checks and deposits according to bank policies.
• Balance ATM.
• Order and ship money to maintain proper inventory and fill coin/currency orders.
• Participate in interviewing and hiring decisions.
• Provide training, feedback and input to Office Manager on performance reviews.
• Participate in weekly team meetings.
• Communicate procedural changes to staff.

Skills

Communication skills

Decision making

Supervisory ability

Professional appearance

Dependable

Education

High School Diploma or GED Equivalent

Job description

Stock Yards Bank & Trust in Louisville, KY seeks a Service Associate III to supervise tellers at a branch, ensure timely transactions, pursue sales opportunities, and maintain a friendly, professional demeanor.

You will support compliance, conduct branch audits, approve checks and deposits, balance ATM, and participate in interviews and training. The role requires a high school diploma and at least 6 months of teller experience.