Bank Store Lead: Customer Advice & Ops

TD; Darien (CT); On-site; USD 30,000 - 50,000; Full time

Job summary

TD Bank in Darien, Connecticut, is seeking a Store Supervisor to oversee day-to-day activities, manage teller and platform operations, and ensure compliance with bank policies. The role focuses on coaching staff, delivering exceptional customer service, and advancing sales and relationship-building initiatives.

The candidate should have supervisory experience, strong communication skills, and familiarity with banking tools; a Notary license is preferred.

Qualifications

• HS Diploma or GED required; undergraduate degree preferred.
• Notary License preferred.
• Experience supervising teams and coaching staff.
• Strong organization and multi-tasking能力

Responsibilities

• Supervises day-to-day team activities to meet operations and compliance goals.
• Leads service and advisory conversations with customers to drive sales and satisfaction.
• Manages teller, platform, and escalations in the absence of other managers.
• Drives operational excellence including cash handling, vault management and loss prevention.

Skills

Organization

Verbal and written communication

Leadership

Customer service

Education

HS Diploma or GED

Notary License (preferred)

Tools

Outlook

Lotus Notes

Word

Excel

Job description

TD Bank in Darien, Connecticut, is seeking a Store Supervisor to oversee day-to-day activities, manage teller and platform operations, and ensure compliance with bank policies. The role focuses on coaching staff, delivering exceptional customer service, and advancing sales and relationship-building initiatives.

The candidate should have supervisory experience, strong communication skills, and familiarity with banking tools; a Notary license is preferred.