Bank Store Leader: Customer Advice & Operations

TD Bank; New York (NY); Sur place; USD 41 328 - 61 992; Plein temps

Résumé du poste

TD Bank Greenwich store is seeking an Assistant Store Manager to lead daily service, sales and operations. The role focuses on growing customer relationships through TD's model of convenience, advice and personal, connected experiences.

You will guide a team, coach colleagues, and ensure compliance while delivering end-to-end financial guidance to customers. This on-site role requires leadership, banking knowledge, and strong communication skills.

Qualifications

• Undergraduate degree or equivalent experience.
• 2+ years experience working with customers and/or sales.
• Supervisory or leadership experience preferred.
• Proficient in Microsoft Office.
• Knowledge of banking products and services preferred.
• Strong verbal and written communication skills.
• Ability to manage competing priorities.
• Notary license (preferred).
• Active NMLS registration preferred.

Responsabilités

• Lead a team to deliver day-to-day service and sales objectives.
• Provide day-to-day team leadership and coaching.
• Deliver TD’s model of convenience, sales and advice to customers.
• Ensure compliance with regulatory guidelines and policies.
• Build customer relationships and offer end-to-end financial guidance.
• Manage store operations and overseen teller and platform activities.

Connaissances

Customer service

Leadership

Verbal communication

Written communication

Sales

Time management

Formation

Undergraduate degree or equivalent experience

Outils

Microsoft Office

NMLS knowledge (preferred)

Description du poste

TD Bank Greenwich store is seeking an Assistant Store Manager to lead daily service, sales and operations. The role focuses on growing customer relationships through TD's model of convenience, advice and personal, connected experiences.

You will guide a team, coach colleagues, and ensure compliance while delivering end-to-end financial guidance to customers. This on-site role requires leadership, banking knowledge, and strong communication skills.