Branch Store Leader - Customer Growth & Ops

TD Bank; New York (NY); On-site; USD 33,062 - 46,149; Full time

Job summary

TD Bank is seeking a Store Supervisor in Greenwich, New York, responsible for supervising day-to-day activities and ensuring operational excellence. The ideal candidate will lead a team, manage customer interactions, and support sales processes while maintaining compliance with bank policies.

This role requires a strong focus on customer service and sales coaching. Candidates should have at least 2+ years of related experience, a high school diploma/GED, and excellent communication skills.

Qualifications

• 2+ years related experience in customer service or sales.
• Strong verbal and written communication skills.
• Ability to lead and motivate a team.

Responsibilities

• Supervise day-to-day team activities to ensure operational excellence.
• Manage store operations in absence of any other manager.
• Engage in conversations with customers about loan products.

Skills

Customer service

Supervisory skills

Sales coaching

Organizational skills

Education

HS Diploma or GED

Undergraduate degree preferred

Tools

CRM software

Microsoft Office (Outlook, Word, Excel)

Job description

TD Bank is seeking a Store Supervisor in Greenwich, New York, responsible for supervising day-to-day activities and ensuring operational excellence. The ideal candidate will lead a team, manage customer interactions, and support sales processes while maintaining compliance with bank policies.

This role requires a strong focus on customer service and sales coaching. Candidates should have at least 2+ years of related experience, a high school diploma/GED, and excellent communication skills.