Store Leadership & Customer Advisory Lead

TD Bank; Stamford (CT); On-site; USD 70,000 - 95,000; Full time

Job summary

TD Bank in Stamford, CT seeks a Store Leader to supervise a team delivering personalized banking advice and service. You will drive daily operations, coach staff, and ensure compliance while achieving customer and store objectives.

The role emphasizes building trust through proactive financial guidance, leading cross-functional referrals, and delivering end-to-end customer experiences in a fast-paced retail banking environment.

Qualifications

• Undergraduate degree or equivalent experience.
• Strong communication skills, both verbal and written.
• Proven track record in sales and customer service leadership.

Responsibilities

• Lead day-to-day team delivery of personalized service and advice.
• Coach and develop colleagues to meet store objectives.
• Coordinate with partners to deliver end-to-end customer solutions while ensuring compliance.

Skills

Legendary Customer Service

Leadership

Verbal and written communication

Education

Undergraduate degree or equivalent experience

Tools

Microsoft Office

Job description

TD Bank in Stamford, CT seeks a Store Leader to supervise a team delivering personalized banking advice and service. You will drive daily operations, coach staff, and ensure compliance while achieving customer and store objectives.

The role emphasizes building trust through proactive financial guidance, leading cross-functional referrals, and delivering end-to-end customer experiences in a fast-paced retail banking environment.