Bank Store Lead: Client Advisory & Operations

TD; Swedesford Road (PA); On-site; USD 33,000 - 47,000; Full time

Job summary

TD Bank in Devon, Pennsylvania seeks a Store Supervisor to lead day-to-day operations, ensuring compliance and excellent customer service. The role manages tellers, platform activities, and customer escalations while driving sales and advisory conversations to deepen relationships.

Ideal candidates have 2+ years in customer service or sales, a HS diploma or GED, and preferably an undergraduate degree. Notary license is a plus; strong organizational and communication skills are essential.

Qualifications

• HS Diploma or GED required; undergraduate degree preferred.
• 2+ years related experience in customer service or sales.
• Notary License preferred.
• Previous supervisory or leadership experience.

Responsibilities

• Supervise day-to-day team activities to meet objectives and ensure compliance.
• Manage teller, platform, and customer escalations in the absence of other managers.
• Drive sales and advisory conversations to deepen customer relationships.
• Promote accuracy and integrity in cash handling, vault management and controls.

Skills

Customer service

Team supervision

Sales experience

Communication

Problem solving

Education

HS Diploma or GED

Undergraduate degree preferred

Tools

Outlook

Lotus Notes

Word

Excel

Job description

TD Bank in Devon, Pennsylvania seeks a Store Supervisor to lead day-to-day operations, ensuring compliance and excellent customer service. The role manages tellers, platform activities, and customer escalations while driving sales and advisory conversations to deepen relationships.

Ideal candidates have 2+ years in customer service or sales, a HS diploma or GED, and preferably an undergraduate degree. Notary license is a plus; strong organizational and communication skills are essential.