Store Leader – Banking Services & Customer Advisory

TD Bank Group; Easton, Northern (Northampton County, KY); Hybrid; USD 41,000 - 62,000; Full time

Job summary

TD Bank Group in Easton, PA seeks an Assistant Store Manager to lead a team delivering TD’s model of convenience, sales and advice on the teller line and platform. You will drive daily service, sales and operational objectives, while building strong customer relationships and ensuring compliance with regulatory requirements.

Ideal candidates hold an undergraduate degree or equivalent experience, 2+ years in customer-facing or sales roles, and supervisory experience, with strong communication and

Qualifications

• Undergraduate degree or equivalent experience.
• 2+ years experience working with customers and/or sales in any capacity or equivalent.
• Supervisory or leadership experience preferred.
• Demonstrated ability to provide Legendary Customer Service.

Responsibilities

• Lead a team to achieve Store objectives and deliver legendary Customer and colleague experiences.
• Provide day-to-day team leadership to ensure personalized service and advice while maintaining compliance.
• Drive and reinforce advisory capabilities and product recommendations based on customer needs.
• Manage lead generation, referrals, and appointment setting to grow the business.

Skills

Verbal & written comms

Sales & Ops management

Microsoft Office

Banking products knowledge

Organizational & interpersonal skills

Education

Undergraduate degree or equivalent experience

Job description

TD Bank Group in Easton, PA seeks an Assistant Store Manager to lead a team delivering TD’s model of convenience, sales and advice on the teller line and platform. You will drive daily service, sales and operational objectives, while building strong customer relationships and ensuring compliance with regulatory requirements.

Ideal candidates hold an undergraduate degree or equivalent experience, 2+ years in customer-facing or sales roles, and supervisory experience, with strong communication and