Bank Service Associate I — Transactions & Customer Solutions

Stock Yards Bank & Trust; Louisville (KY); On-site; USD 19,000 - 25,000; Full time

Job summary

Stock Yards Bank & Trust in Louisville, KY is seeking a Service Associate I to join our Retail team. You will handle face-to-face customer transactions, assist with cross-selling bank products, and provide friendly, accurate service.

The role requires a High School diploma or GED, cash handling experience, and strong communication. You will work on the teller line, standing as needed, with opportunities for daily interaction with customers in branch settings.

Qualifications

• High School Diploma or GED.
• Customer contact and cash handling experience.
• Good math skills.
• PC proficient.

Responsibilities

• Exemplify our 212 commitment to service
• Process deposits, withdrawals, cash checks and balance a cash drawer
• Cash checks following SYB check cashing policy
• Sell official checks
• Process and balance teller work through image capture
• Consultative Selling – Engaging customers and prospects to uncover needs and offer solutions
• Assist with beginning, end of day and other operational duties as needed
• Participate in weekly team meetings

Skills

Good written and verbal communication

Professional appearance and demeanor

Ability to work well with others

Good math skills

PC proficient

Education

High School Diploma or GED Equivalent

Job description

Stock Yards Bank & Trust in Louisville, KY is seeking a Service Associate I to join our Retail team. You will handle face-to-face customer transactions, assist with cross-selling bank products, and provide friendly, accurate service.

The role requires a High School diploma or GED, cash handling experience, and strong communication. You will work on the teller line, standing as needed, with opportunities for daily interaction with customers in branch settings.