Banking Service Associate: Cash Handling & Solutions

Stock Yards Bank & Trust; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Stock Yards Bank & Trust in Louisville, KY seeks a Service Associate I to handle face-to-face customer banking transactions, sell and cross-sell bank products, and deliver exceptional service. This entry-level role focuses on accuracy in cash handling and building trust with clients.

You will work on the teller line, process deposits and withdrawals, balance cash drawers, and support daily operations while contributing to a friendly, compliant branch environment.

Qualifications

• Customer contact and cash handling experience.
• High school diploma or GED.
• Excellent written and verbal communication.

Responsibilities

• Exemplify our 212 commitment to service.
• Process deposits, withdrawals, cash checks and balance a cash drawer.
• Cash checks following SYB check cashing policy.
• Sell official checks.
• Process and balance teller work through image capture.
• Consultative selling - engage customers and uncover needs to offer solutions.
• Assist with beginning, end of day and other operational duties as needed.
• Participate in weekly team meetings.

Skills

Customer service

Cash handling

Communication skills

Professional appearance

Teamwork

Mathematical ability

PC proficiency

Education

High School Diploma or GED

Job description

Stock Yards Bank & Trust in Louisville, KY seeks a Service Associate I to handle face-to-face customer banking transactions, sell and cross-sell bank products, and deliver exceptional service. This entry-level role focuses on accuracy in cash handling and building trust with clients.

You will work on the teller line, process deposits and withdrawals, balance cash drawers, and support daily operations while contributing to a friendly, compliant branch environment.