Bank CSR: Build Relationships, Grow Your Career

Dacotah Bank; Morris (MN); On-site; USD 27,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Paid vacation and sick time

401(K) matching

Annual wellness reimbursement

Birthday day off

Job summary

Dacotah Bank is seeking a Customer Service Representative to connect with customers, build trusted relationships and help them achieve financial goals. You will assist with deposits, withdrawals, loan payments, and inquiries, while growing professionally through on-the-job training.

The role emphasizes organized, self-motivated work with strong attention to detail and a commitment to exceptional service. Opportunities for advancement exist within a family-friendly community bank focused on

Qualifications

• Cash handling, customer service, sales, and/or banking experience is preferred
• Excellent interpersonal skills; able to communicate both in person and over the phone
• Detail-oriented and thorough, with a focus on accuracy
• Self-motivated, with an aptitude & willingness to learn and utilize various software applications
• Bilingual speakers, fluent in Spanish and English preferred

Responsibilities

• Provide world-class customer service and develop customer relationships
• Manage retail transactions and deposits/withdrawals
• Explain and promote deposit products and services
• Assist customers with inquiries and banking needs
• Access other products and services as appropriate
• Support customers in opening/maintaining accounts as needed

Skills

Cash handling

Customer service

Sales

Interpersonal skills

Detail-oriented

Self-motivated

Bilingual: Spanish/English

Education

High school diploma/GED

Associate degree in business field (preferred)

Tools

Banking software

Job description

Dacotah Bank is seeking a Customer Service Representative to connect with customers, build trusted relationships and help them achieve financial goals. You will assist with deposits, withdrawals, loan payments, and inquiries, while growing professionally through on-the-job training.

The role emphasizes organized, self-motivated work with strong attention to detail and a commitment to exceptional service. Opportunities for advancement exist within a family-friendly community bank focused on