Banking Customer Service & Relationship Specialist

DACOTAH BANK; Lemmon (SD); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Generous paid vacation and sick time +

11 paid Holidays

401(K) – dollar for dollar match up to

Annual wellness reimbursement program

Birthday day off

Additional perks and benefits

Job summary

Dacotah Bank seeks a Customer Service Representative (CSR) to connect with customers, perform deposits, withdrawals, loan payments, and inquiries while delivering exceptional service. The role emphasizes organization, self-motivation, and detail orientation in a community bank setting.

On-the-job development prepares you for higher responsibilities, including opening and maintaining deposit accounts for individuals and businesses, with a strong emphasis on customer satisfaction and ethical

Qualifications

• Excellent interpersonal skills in person, over the phone and electronically
• Cash handling, customer service, sales, and/or banking experience preferred
• Commitment to professional and ethical behavior
• Self-motivated with ability to learn banking software applications
• Detail-oriented with accuracy
• Must be 18+ years old
• High school diploma/GED required; Associate degree in business preferred

Responsibilities

• Provide World Class Customer Service
• Develop and grow customer relationships
• Manage retail banking transactions
• Promote Deposit Products & Services
• Offer access to other banking products & services

Skills

Customer service

Cash handling

Communication skills

Attention to detail

Self-motivated

Education

High school diploma/GED

Associate degree in business (preferred)

Tools

Banking software

Job description

Dacotah Bank seeks a Customer Service Representative (CSR) to connect with customers, perform deposits, withdrawals, loan payments, and inquiries while delivering exceptional service. The role emphasizes organization, self-motivation, and detail orientation in a community bank setting.

On-the-job development prepares you for higher responsibilities, including opening and maintaining deposit accounts for individuals and businesses, with a strong emphasis on customer satisfaction and ethical