Banking CSR: Growth Path, Weekdays Only, Great Benefits

WaFd Bank; Clarkston (WA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Stock options

401(k) plan

Paid Time Off

Job summary

WaFd Bank is seeking a Customer Service Representative to greet customers, process banking transactions accurately, and help strengthen the community's financial health. The CSR role emphasizes friendly service and building rapport with clients within a supportive work culture.

Qualified candidates will have a high school diploma, basic math skills, and proficiency in Microsoft Office. The position offers a comprehensive benefits package and a Monday–Friday schedule with weekends off.

Qualifications

• High school diploma or approved equivalent.
• Basic math skills, 10-key and keyboarding.
• Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
• Well-developed smartphone and digital channel skills.
• Must be organized and display excellent communication skills and a personable attitude.

Responsibilities

• Provide a positive first impression through friendly and courteous service while performing accurate banking transactions.
• Assist customers with transactions and inquiries, ensuring policy compliance and accuracy.

Skills

Math basics/10-key/keyboarding

Communication

Integrity/work ethic

Interpersonal/rapport building

Attention to detail

Tech-savvy

Education

High school diploma or equivalent

Tools

Microsoft Office (Excel/Word/Teams/Outlook)

Job description

WaFd Bank is seeking a Customer Service Representative to greet customers, process banking transactions accurately, and help strengthen the community's financial health. The CSR role emphasizes friendly service and building rapport with clients within a supportive work culture.

Qualified candidates will have a high school diploma, basic math skills, and proficiency in Microsoft Office. The position offers a comprehensive benefits package and a Monday–Friday schedule with weekends off.