Banking Customer Service Pro — Grow Your Career

Dacotahbank; Groton (SD); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Paid vacation and sick time

401(K) – company match

Job summary

Dacotah Bank is seeking a Customer Service Representative to connect with customers, handle deposits and withdrawals, and promote banking products with a focus on accuracy and exceptional service. You will support account inquiries and help customers achieve their financial goals in a community-focused environment.

The role emphasizes organizing, self-motivation, and teamwork, with training provided for career growth and advancement opportunities within the bank.

Qualifications

• Excellent interpersonal skills; ability to communicate in person, over the phone and via electronic correspondence.
• Cash handling, customer service, sales, and/or banking experience is preferred.
• Must be 18 years of age or older; High school diploma/GED required; associate degree preferred.

Responsibilities

• Provide world-class customer service and build trusted relationships.
• Manage retail transactions and deposits/payments.
• Promote bank products and services as appropriate.
• Participate in community outreach and teamwork.

Skills

Interpersonal skills

Cash handling

Customer service

Sales experience

Education

High school diploma/GED

Associate degree in business-related field preferred

Job description

Dacotah Bank is seeking a Customer Service Representative to connect with customers, handle deposits and withdrawals, and promote banking products with a focus on accuracy and exceptional service. You will support account inquiries and help customers achieve their financial goals in a community-focused environment.

The role emphasizes organizing, self-motivation, and teamwork, with training provided for career growth and advancement opportunities within the bank.