Bank Branch Front Desk Concierge

First-Federal-Bank; Tuscaloosa (AL); Presencial; USD 28.000 - 38.000; Jornada completa

Descripción de la vacante

First-Federal-Bank in Tuscaloosa, AL is seeking a full-time Receptionist to be the welcoming first point of contact and to support daily administrative operations at the Main Branch.

You will greet customers, answer calls on a multi-line system, route inquiries, and handle mail and clerical tasks while maintaining security compliance and contributing to a professional office environment.

Formación

• High school diploma or equivalent required.
• Proficient in Microsoft Office Suite.
• Strong communication and customer service skills.
• Ability to operate a multi-line telephone system and direct calls.
• Ability to work independently with minimal supervision.

Responsabilidades

• Greet and direct customers and visitors to appropriate staff.
• Answer and direct calls on a multi-line system; take messages.
• Receive, sort, and distribute mail; prepare outgoing mail.
• Maintain bank security and comply with BSA/AML policies.
• Provide clerical support to the branch and other departments.
• Complete annual BSA/AML training.
• Perform other related duties as assigned.

Conocimientos

Multi-line telephone handling

Verbal and written communication

Interpersonal skills

Customer-focused demeanor

Professionalism and discretion

Relationship building

Attendance reliability

Independent work with limited supervis

Task and priority management

Policy and procedure compliance

Educación

High school diploma or equivalent

Herramientas

Microsoft Office Suite

Descripción del empleo

First-Federal-Bank in Tuscaloosa, AL is seeking a full-time Receptionist to be the welcoming first point of contact and to support daily administrative operations at the Main Branch.

You will greet customers, answer calls on a multi-line system, route inquiries, and handle mail and clerical tasks while maintaining security compliance and contributing to a professional office environment.