Bakery Team Lead & Guest Experience Manager

Restonchamber; Herndon (VA); Hybrid; USD 48,000 - 52,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Dental insurance

Vision insurance

Job summary

Nothing Bundt Cakes is seeking an Assistant Bakery Manager in the Reston/Herndon area to work with the Bakery Manager in delivering high-quality cakes and a warm guest experience. This leadership role supports sales and profitability while ensuring NbC standards and the brand culture are upheld.

You will assist with daily operations, staff scheduling, training, and performance coaching, contributing to a positive work environment and adherence to food safety standards.

Qualifications

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Responsibilities

• Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment.
• Partners with the Bakery Manager in leading all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management, and inventory control.
• Supports the Bakery Manager in recruiting, selecting and training team members, directing daily work responsibilities, and providing performance feedback and coaching.

Skills

Guest experience

Team leadership

Coaching

Delegation

Organization

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Nothing Bundt Cakes is seeking an Assistant Bakery Manager in the Reston/Herndon area to work with the Bakery Manager in delivering high-quality cakes and a warm guest experience. This leadership role supports sales and profitability while ensuring NbC standards and the brand culture are upheld.

You will assist with daily operations, staff scheduling, training, and performance coaching, contributing to a positive work environment and adherence to food safety standards.