Bakery Shift Lead: Lead, Guest Experience & Growth

Nothing Bundt Cakes; Broken Arrow (OK); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free food & snacks

Employee discounts

Opportunity for advancement

Training & development

Company parties

Free uniforms

Job summary

Nothing Bundt Cakes in Broken Arrow, Oklahoma, is looking for a Shift Lead who will play a vital role in ensuring the highest quality of guest experiences while leading a team in the bakery operations. This position requires collaboration with the Bakery Manager in sales, productivity, and adherence to company standards.

Ideal candidates should have 1-3 years of experience in a customer-facing role, strong organizational skills, and demonstrated abilities in team leadership and problem-solving. Benefits include free food and opportunities for advancement.

Qualifications

• 1-3 years of guest-facing experience in a retail or food service environment.
• Proven success in creating a superior guest experience.
• Ability to delegate tasks and manage performance effectively.

Responsibilities

• Prioritize and model superior guest engagement.
• Assist Bakery Manager in operational responsibilities and team training.
• Ensure bakery operations adhere to food safety and NbC standards.

Skills

Guest engagement

Team leadership

Problem-solving

Interpersonal skills

Organizational skills

Education

High school diploma or GED

Post-secondary education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Nothing Bundt Cakes in Broken Arrow, Oklahoma, is looking for a Shift Lead who will play a vital role in ensuring the highest quality of guest experiences while leading a team in the bakery operations. This position requires collaboration with the Bakery Manager in sales, productivity, and adherence to company standards.

Ideal candidates should have 1-3 years of experience in a customer-facing role, strong organizational skills, and demonstrated abilities in team leadership and problem-solving. Benefits include free food and opportunities for advancement.