Bakery Shift Lead & Guest Experience Coach

Nothing Bundt Cakes #287; West Lafayette (IN); On-site; USD 42,000 - 66,000; Full time

Job summary

Nothing Bundt Cakes #287 in West Lafayette, IN seeks an energetic Shift Lead / Manager On Duty to support the Bakery Manager in daily operations, guest experience, and cake production. You will help lead a team, schedule tasks, monitor quality, and ensure NbC standards are met while driving sales and profitability.

You’ll balance hands-on work with leadership duties, opening and closing responsibilities, and brand-building activities within a welcoming environment for guests and team members

Qualifications

• Guest experience focus and strong interpersonal skills.
• Ability to delegate tasks, set clear expectations, and manage performance.
• Highly organized with ability to balance priorities and follow up.
• Strong problem-solving skills and ability to act on solutions.
• Learning agility and drive to grow in a bakery leadership role.

Responsibilities

• Lead guest experience and maintain a positive team environment.
• Support Bakery Manager with daily operations, scheduling, and payroll basics.
• Oversee cake production, product quality, and visual merchandising.
• Assist in inventory control, ordering, and cost management.
• Open and close bakery, balance cash, and contribute to local marketing efforts.

Skills

Guest engagement

Team leadership

Communication

Organizational skills

Problem solving

Education

High school diploma

Tools

Microsoft Word

Excel

Outlook

Job description

Nothing Bundt Cakes #287 in West Lafayette, IN seeks an energetic Shift Lead / Manager On Duty to support the Bakery Manager in daily operations, guest experience, and cake production. You will help lead a team, schedule tasks, monitor quality, and ensure NbC standards are met while driving sales and profitability.

You’ll balance hands-on work with leadership duties, opening and closing responsibilities, and brand-building activities within a welcoming environment for guests and team members