Bakery Shift Lead: Drive Guest Experience & Team Wins

Nothing Bundt Cakes #173 OH; Westerville (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Great operating hours

Cake discounts

Fun work environment

Job summary

The Nothing Bundt Cakes (NbC) Shift Leader collaborates with the Assistant Bakery Manager, Bakery Manager, and team members to deliver the highest-quality cakes and a warm guest experience. This role shares in team leadership and helps drive sales while ensuring operations meet NbC standards, reflecting the brand’s culture at every touchpoint.

The position offers opportunities for promotion as NbC continues to grow, with a strong emphasis on coaching, teamwork, and guest satisfaction in a

Qualifications

• High school diploma or GED required; post-secondary education is a plus.
• 1–3 years of guest-facing experience in retail, restaurant, or food service, preferably in a lead role.
• Proven ability to coach others, train new teammates, and meet productivity goals.
• Basic proficiency with Microsoft Word, Excel, and Outlook; comfortable learning new tech.
• Flexibility to work various shifts, including early mornings, evenings, weekends, and holidays.

Responsibilities

• Support Assistant Bakery Manager and Bakery Manager in daily operations.
• Lead team members and ensure excellent guest experience.
• Drive sales and profitability through effective team execution.
• Ensure NbC standards are met across operations.
• Promote NbC culture and values to guests and staff.

Skills

Guest service

Team leadership

Coaching

Communication

Scheduling

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

The Nothing Bundt Cakes (NbC) Shift Leader collaborates with the Assistant Bakery Manager, Bakery Manager, and team members to deliver the highest-quality cakes and a warm guest experience. This role shares in team leadership and helps drive sales while ensuring operations meet NbC standards, reflecting the brand’s culture at every touchpoint.

The position offers opportunities for promotion as NbC continues to grow, with a strong emphasis on coaching, teamwork, and guest satisfaction in a