Bakery Operations Leader — Growth Path to BOM

Insomnia Cookies; West Chicago (IL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Pay rate: $18.50–$21.00/hr

Medical, dental, vision & pet ins.

Paid vacation + wellness days

Career development into BOM leadership

Free cookies every shift

Fun, fast-paced team culture

Job summary

Insomnia Cookies is seeking an Assistant Bakery Operations Manager in Chicago to lead daily bakery operations, staffing, training, and quality standards. You will oversee scheduling, inventory control, and guest experience while preparing for a BOM leadership path.

You will coach hourly teammates, ensure safety and cleanliness, and drive results in a fast-paced store environment, with a focus on growth and accountability.

Qualifications

• 1+ year leadership experience in restaurant, retail, or hospitality ops.
• Strong operational discipline and attention to detail.
• Ability to coach and develop hourly team members.
• Comfortable working in fast-paced, high-volume environments.
• Ability to perform all bakery roles during peak business periods.

Responsibilities

• Execute core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists.
• Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards.
• Support ordering, inventory accuracy, and shrink control.
• Assist in schedule creation and labor execution to meet operational targets.
• Support recruiting, interviewing, onboarding, and training of new staff.
• Deliver coaching and real-time performance feedback to the team.
• Hold team members accountable to standards and promote a growth mindset.
• Ensure onboarding and training programs are executed to company standards.
• Manage bakery operations independently in the absence of BOM; model urgency and accountability.

Skills

Leadership

Operational discipline

Coaching & development

Attention to detail

Fast-paced environment

Communication skills

Job description

Insomnia Cookies is seeking an Assistant Bakery Operations Manager in Chicago to lead daily bakery operations, staffing, training, and quality standards. You will oversee scheduling, inventory control, and guest experience while preparing for a BOM leadership path.

You will coach hourly teammates, ensure safety and cleanliness, and drive results in a fast-paced store environment, with a focus on growth and accountability.