Bakery Operations Lead — Path to BOM Leadership

Insomnia Cookies; Storrs (CT); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive pay + bonus eligibility: $

Medical, dental, vision & pet_ins

Paid vacation + wellness days

Career development pipeline into BOM

Free cookies every shift

Fun, fast-paced team culture

Job summary

Insomnia Cookies is seeking an Assistant Bakery Operations Manager (ABOM) to drive hands-on bakery operations and lead a developing team in a fast-paced environment. You’ll execute core bakery tasks, mentor hourly staff, and partner with BOM leadership to ensure high standards of quality, safety, and guest experience while building readiness for a future BOM role.

This role offers a clear development path into BOM leadership and a competitive hourly wage with bonus eligibility, plus

Qualifications

• 1+ year leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and attention to detail.
• Ability to coach and develop hourly team members.
• Comfortable working in fast-paced, high-volume environments.
• Ability to perform all bakery roles during peak business periods.
• Strong communication and problem-solving skills.

Responsibilities

• Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists.
• Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards.
• Support ordering, inventory accuracy, and shrink control.
• Assist in schedule creation and labor execution to meet operational targets.
• Support recruiting, interviewing, onboarding, and training of new staff.
• Deliver consistent coaching and real-time performance feedback.
• Hold team members accountable to standards while reinforcing a growth mindset culture.
• Ensure onboarding and training programs are executed to company standards.
• Manage bakery operations independently in the absence of the BOM.
• Model urgency, accountability, and operational discipline.
• Partner with BOM and Area leadership to identify operational gaps and implement solutions.
• Maintain continuity of operations during leadership transitions or staffing shortages.

Skills

Leadership experience

Operational discipline

Coaching and development

Communication skills

Problem-solving

Multi-role capability

Fast-paced environment

Job description

Insomnia Cookies is seeking an Assistant Bakery Operations Manager (ABOM) to drive hands-on bakery operations and lead a developing team in a fast-paced environment. You’ll execute core bakery tasks, mentor hourly staff, and partner with BOM leadership to ensure high standards of quality, safety, and guest experience while building readiness for a future BOM role.

This role offers a clear development path into BOM leadership and a competitive hourly wage with bonus eligibility, plus