Bakery Operations Lead: Path to BOM Leadership

Insomnia Cookies, LLC; New York (NY); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Competitive pay + bonus eligibility

Medical, dental, vision & petinsurance

Paid vacation + wellness days

Career development pipeline into BOM领导

Free cookies every shift

Fun, fast-paced team culture

Job summary

Insomnia Cookies, LLC is seeking an Assistant Bakery Operations Manager (ABOM) to lead bakery ops with urgency, accuracy, and accountability while developing the next generation of leaders.

This role blends hands-on execution with talent development, coaching hourly teammates, and owning scheduling, inventory, and quality standards in the absence of the BOM. Ideal candidates bring 1+ year leadership in hospitality and a track record of operational discipline.

Qualifications

• 1+ year leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and attention to detail.
• Ability to coach and develop hourly team members.
• Comfortable working in fast-paced, high-volume environments.
• Ability to perform all bakery roles during peak business periods.
• Strong communication and problem-solving skills.

Responsibilities

• Execute core bakery operations including inventory rotation, scheduling support, staffing coordination, and admin checklists.
• Maintain product quality, cleanliness, food safety, and guest experience standards.
• Support ordering, inventory accuracy, and shrink control.
• Assist in schedule creation and labor execution to meet operational targets.
• Recruit, interview, onboarding, and training of new staff.
• Deliver consistent coaching and real-time performance feedback.
• Hold team members accountable to standards while reinforcing a growth mindset culture.
• Ensure onboarding and training programs are executed to company standards.
• Manage bakery operations independently in the absence of the BOM.
• Model urgency, accountability, and operational discipline.
• Partner with BOM and Area leadership to identify operational gaps and implement solutions.
• Maintain continuity of operations during leadership transitions or staffing shortages.

Skills

Leadership

Staff coaching

Operations discipline

Communication

Problem solving

Job description

Insomnia Cookies, LLC is seeking an Assistant Bakery Operations Manager (ABOM) to lead bakery ops with urgency, accuracy, and accountability while developing the next generation of leaders.

This role blends hands-on execution with talent development, coaching hourly teammates, and owning scheduling, inventory, and quality standards in the absence of the BOM. Ideal candidates bring 1+ year leadership in hospitality and a track record of operational discipline.