Bakery Operations Lead — Path to Manager

Insomnia Cookies; Chapel Hill (NC); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive pay + bonus eligibility

Medical, dental, vision & pet保险

Paid vacation + wellness days

Career development pipeline into BOM

Free cookies every shift

Fun, fast-paced team culture

Job summary

Insomnia Cookies is seeking an Assistant Bakery Operations Manager to lead and develop the team at our Chapel Hill location. This role combines hands-on bakery operations with talent development, ensuring quality, safety, and guest satisfaction while preparing the organization for BOM-level responsibilities.

The successful candidate will coach staff, manage scheduling, support recruiting and training, and uphold a culture of urgency, accountability, and continuous improvement in a fast-paced,

Qualifications

• 1+ year leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and attention to detail.
• Ability to coach and develop hourly team members.
• Comfortable working in fast-paced, high-volume environments.
• Ability to perform all bakery roles during peak business periods.

Responsibilities

• Execute core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists.
• Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards.
• Support ordering, inventory accuracy, and shrink control.
• Assist in schedule creation and labor execution to meet operational targets.

Skills

Leadership experience

Operational discipline

Team coaching

Communication skills

Problem solving

Attention to detail

Job description

Insomnia Cookies is seeking an Assistant Bakery Operations Manager to lead and develop the team at our Chapel Hill location. This role combines hands-on bakery operations with talent development, ensuring quality, safety, and guest satisfaction while preparing the organization for BOM-level responsibilities.

The successful candidate will coach staff, manage scheduling, support recruiting and training, and uphold a culture of urgency, accountability, and continuous improvement in a fast-paced,