Bakery Operations Leader: Fast-Track to BOM

Insomnia-Cookies; Chapel Hill (NC); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Competitive pay + bonus eligibility

Health, dental, vision & pet insurance

Paid vacation + wellness days

Career path to BOM leadership

Free cookies every shift

Fast-paced team culture

Job summary

Insomnia Cookies in Chapel Hill, NC seeks an Assistant Bakery Operations Manager (ABOM) to build the next generation of Bakery Operations Managers. This role blends hands-on operations with talent development, acting as an extension of the BOM and stepping into full bakery ownership when needed.

The ABOM will lead operational execution, talent development, and team leadership at the Chapel Hill store (145 E Franklin St, Chapel Hill, NC 27514).

Qualifications

• 1+ year leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and attention to detail.
• Ability to coach and develop hourly team members.
• Comfortable working in fast-paced, high-volume environments.
• Ability to perform all bakery roles during peak business periods.
• Strong communication and problem-solving skills.

Responsibilities

• Execute core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists.
• Maintain adherence to product quality, cleanliness, food safety, and guest experience standards.
• Support ordering, inventory accuracy, and shrink control; assist in schedule creation and labor execution.
• Manage bakery operations independently in absence of BOM; demonstrate urgency, accountability, and discipline.
• Partner with BOM and Area leadership to identify gaps and implement solutions; ensure continuity during leadership transitions.
• Other duties as assigned by leadership.

Skills

Leadership

Operations

Communication

Coaching

Problem-solving

Attention to detail

Fast-paced environment

Job description

Insomnia Cookies in Chapel Hill, NC seeks an Assistant Bakery Operations Manager (ABOM) to build the next generation of Bakery Operations Managers. This role blends hands-on operations with talent development, acting as an extension of the BOM and stepping into full bakery ownership when needed.

The ABOM will lead operational execution, talent development, and team leadership at the Chapel Hill store (145 E Franklin St, Chapel Hill, NC 27514).