Bakery Operations Lead — Guest Experience & Growth

Wingstop; Lufkin (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

The Nothing Bundt Cakes (NbC) Bakery Manager directs the team and day-to-day operation, including guest experience, cake production, brand and merchandise presentation, work environment, P&L management, and inventory control.

The ultimate objective of this role is to drive sales and profitability while ensuring the highest quality cakes, a warm, welcoming environment and superior service are consistently provided to our guests.

Qualifications

• High school diploma or GED; college coursework is a plus.
• 1-3 years of leadership experience managing teams in retail, hospitality or food service.
• Experience in payroll processing, inventory control and basic accounting is a plus.

Responsibilities

• Prioritizes the guest experience and fosters a positive work environment.
• Recruits and trains staff with performance management.
• Coordinates opening/closing, cash handling, and deposits.
• Manages inventory, production planning and team scheduling.
• Ensures safety, quality standards and cost controls.
• Performs payroll reporting and basic administrative tasks.

Skills

Team leadership

Guest experience

Operational oversight

P&L understanding

Staff training

Education

High school diploma or GED

Post-secondary education is a plus

Tools

Microsoft Word

Excel

Outlook

Job description

The Nothing Bundt Cakes (NbC) Bakery Manager directs the team and day-to-day operation, including guest experience, cake production, brand and merchandise presentation, work environment, P&L management, and inventory control.

The ultimate objective of this role is to drive sales and profitability while ensuring the highest quality cakes, a warm, welcoming environment and superior service are consistently provided to our guests.