Bakery Operations Lead - Growth Path to Bakery Manager

Insomnia Cookies; Los Angeles (CA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive hourly pay

Early Wage Access

Flexible scheduling

Employee discount (free cookies)

Job summary

Insomnia Cookies is hiring an Assistant Bakery Operations Manager in Los Angeles to team with the BOM and build an energized, well-trained unit that delivers outstanding guest experiences. You’ll coach staff, manage staffing, inventory, quality, and safety while stepping up when the BOM is away.

You’ll grow into leadership, learn the business, and help run an Insomnia bakery of your own, with opportunities for advancement and flexible shifts in a fast-paced environment.

Qualifications

• 1+ year of leadership experience in retail, restaurant, hospitality, or another customer-focused environment.
• Experience coaching, motivating, and developing hourly team members.
• Strong communication, organization, and problem-solving skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Hands-on leadership style and willingness to jump into any bakery role when needed.
• Strong attention to detail and ability to manage multiple operational priorities.
• Passion for delivering exceptional guest experiences and building great teams.
• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications applicable to the location.

Responsibilities

• Partner with your BOM to lead day-to-day bakery operations and deliver an exceptional guest experience.
• Lead the bakery independently when the BOM is away, keeping the team focused and operations running smoothly.
• Coach, motivate, and develop Shift Leaders and Cookie Crew members through real-time feedback, recognition, and support.
• Support recruiting, interviewing, onboarding, and training to build a strong, fully staffed team.
• Help create schedules and manage labor to meet the needs of the bakery and the business.
• Support ordering, inventory management, product rotation, and shrink control.
• Maintain high standards for product quality, food safety, cleanliness, speed of service, and overall bakery execution.
• Complete required operational and administrative tasks accurately and on time.
• Identify opportunities to improve bakery performance and partner with your BOM and Area leadership to put solutions into action.
• Help create a culture where team members know what’s expected, feel supported, and are accountable for delivering their best.
• Jump in wherever needed—from serving guests and baking cookies to supporting the team during our busiest hours.

Skills

Leadership experience

Coaching & development

Communication skills

Organization

Problem-solving

Hands-on leadership

Attention to detail

Guest experience focus

Job description

Insomnia Cookies is hiring an Assistant Bakery Operations Manager in Los Angeles to team with the BOM and build an energized, well-trained unit that delivers outstanding guest experiences. You’ll coach staff, manage staffing, inventory, quality, and safety while stepping up when the BOM is away.

You’ll grow into leadership, learn the business, and help run an Insomnia bakery of your own, with opportunities for advancement and flexible shifts in a fast-paced environment.