Bakery Operations Lead — Build Teams, Delight Guests, Grow

Insomnia Cookies; Naperville (IL); Presencial; USD 60 000 - 85 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive hourly pay

Early Wage Access

Flexible scheduling

Employee discount

Growth opportunities

Resumo da oferta

Insomnia Cookies is seeking an Assistant Bakery Operations Manager (ABOM) in Naperville, IL. You will partner with the BOM to lead daily bakery operations, deliver an exceptional guest experience, and step in to lead when needed.

This role develops Shift Leaders and Cookie Crew through hands-on mentorship while maintaining quality and safety standards. Join a fast-paced bakery team committed to great guest moments, staffing, inventory, and execution.

Qualificações

• 1+ year of leadership experience in retail, restaurant, hospitality, or another customer-focused environment.
• Experience coaching, motivating, and developing hourly team members.
• Strong communication, organization, and problem-solving skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Hands-on leadership style and willingness to jump into any bakery role when needed.
• Ability to obtain any required food safety certifications applicable to the location.

Responsabilidades

• Partner with the BOM to lead day-to-day bakery operations and deliver an exceptional guest experience.
• Lead the bakery independently when the BOM is away, keeping the team focused and operations running smoothly.
• Coach, motivate, and develop Shift Leaders and Cookie Crew members through real-time feedback and support.
• Support recruiting, interviewing, onboarding, and training to build a strong, fully staffed team.
• Help create schedules and manage labor to meet the needs of the bakery and the business.
• Maintain high standards for product quality, food safety, cleanliness, speed of service, and overall bakery execution.

Conhecimentos

Leadership experience

Coaching & development

Communication

Organization

Problem-solving

Hands-on leadership

Labor scheduling

Food safety awareness

Descrição da oferta de emprego

Insomnia Cookies is seeking an Assistant Bakery Operations Manager (ABOM) in Naperville, IL. You will partner with the BOM to lead daily bakery operations, deliver an exceptional guest experience, and step in to lead when needed.

This role develops Shift Leaders and Cookie Crew through hands-on mentorship while maintaining quality and safety standards. Join a fast-paced bakery team committed to great guest moments, staffing, inventory, and execution.