Bakery Operations Leader — Path to BOM

Insomnia-Cookies; Storrs (CT); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive pay + bonus eligibility: $

Job summary

Insomnia Cookies is seeking an Assistant Bakery Operations Manager to develop into a Bakery Operations Manager. The role blends hands-on bakery execution with leadership development, taking ownership in BOM-like tasks and stepping in during transitions.

The ABOM will lead operations, mentor hourly staff, and partner with BOM/area leadership to close gaps while maintaining high standards of quality and guest experience. A strong coaching mindset and hospitality focus are essential.

Qualifications

• 1+ year leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and attention to detail.
• Ability to coach and develop hourly team members.
• Comfortable working in fast-paced, high-volume environments.
• Ability to perform all bakery roles during peak business periods.
• Strong communication and problem-solving skills.

Responsibilities

• Execute core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists.
• Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards.
• Support ordering, inventory accuracy, and shrink control.
• Assist in schedule creation and labor execution to meet operational targets.
• Support recruiting, interviewing, onboarding, and training of new staff.
• Deliver consistent coaching and real-time performance feedback.
• Hold team members accountable to standards while reinforcing a growth mindset culture.
• Ensure onboarding and training programs are executed to company standards.
• Manage bakery operations independently in the absence of the BOM.
• Model urgency, accountability, and operational discipline.
• Partner with BOM and Area leadership to identify operational gaps and implement solutions.
• Maintain continuity of operations during leadership transitions or staffing shortages.

Job description

Insomnia Cookies is seeking an Assistant Bakery Operations Manager to develop into a Bakery Operations Manager. The role blends hands-on bakery execution with leadership development, taking ownership in BOM-like tasks and stepping in during transitions.

The ABOM will lead operations, mentor hourly staff, and partner with BOM/area leadership to close gaps while maintaining high standards of quality and guest experience. A strong coaching mindset and hospitality focus are essential.