Bakery Manager: Lead Team, Delight Guests, Drive Sales

1371 JM Cakes MA 1 LLC; Springfield (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

Nothing Bundt Cakes in the United States is recruiting a Bakery Manager to lead daily bakery operations and drive guest experience, cake production, and brand presentation. You will manage staff, schedules, inventory, and local marketing efforts to boost sales and profitability while maintaining high-quality products.

The role emphasizes strong leadership, adherence to safety standards, and a commitment to NbC values as a culture carrier in the community.

Qualifications

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of leadership experience managing teams, business operations and the guest experience in retail, hospitality or food service.
• Experience in hiring and developing teams, creating a superior service environment and achieving financial objectives.
• Experience in creating productivity goals, inventory par levels, and team schedules, and managing costs.
• Foodservice safety training certificate (or required to obtain within 30 days of employment).
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Responsibilities

• Lead team and manage day-to-day bakery operations and guest experience.
• Open and close the bakery, including cash-drawer balancing and bank deposits.
• Manage special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries.
• Create and communicate weekly sales productivity goals, cake production plan, and team schedule, and adjust bakery coverage based on changing business trends.
• Set inventory par levels based on production demand and sales forecast; monitor stock levels, process weekly supply orders and conduct monthly inventory.
• Ensure NbC product, service, bakery environment, and visual merchandising standards are upheld and that all bakery operations adhere to food and health safety standards and NbC policies.
• Manage all controllable expenses, including labor, COGS, maintenance, and supplies, to maximize profitability.
• Perform administrative functions, including payroll processing, sales, labor and product inventory reporting, and basic accounting procedures.
• Lead proactive community outreach to increase brand visibility and engage in brand-aligned events; coordinate special event participation with local businesses, schools, and other community organizers.

Skills

Team Leadership

Business Operations

Local Marketing

Interpersonal Skills

Organizational Skills

Problem Solving

Education

High school diploma or GED

Job description

Nothing Bundt Cakes in the United States is recruiting a Bakery Manager to lead daily bakery operations and drive guest experience, cake production, and brand presentation. You will manage staff, schedules, inventory, and local marketing efforts to boost sales and profitability while maintaining high-quality products.

The role emphasizes strong leadership, adherence to safety standards, and a commitment to NbC values as a culture carrier in the community.